Privacy Policy
Who we are
Our website address
is: https://safetyminder.co
Your privacy is important to Trans-Tasman Software Pty Ltd (hereafter
called Safetyminder/CostManager/Techminder/Smartminder) . We developed this Privacy Policy to provide you with
information on how we process your personal data when you create a Safetyminder
account, interact with our customer support specialists, visit Safetyminder.com
or visit other Safetyminder website or use Safetyminder apps that include a
link to this Privacy Policy
To jump to a
specific section of this Privacy Policy, please click on a link below:
Categories of
Personal Data Processed by Safetyminder/CostManager/Techminder/Smartminder
Personal data that is processed when you create a Safetyminder/CostManager/Techminder/Smartminder account:
When you create a
Safetyminder account, we ask you to provide your email address and name. You
can choose to provide only your first name or a nickname instead of your full
name if you wish.
PURPOSES AND LEGAL
GROUNDS:
(a) Safetyminder
processes your email address because you use your email address and your
password to sign in to your account. The legal ground for processing your email
address for this purpose is based on Safetyminder/CostManager/Techminder/Smartminder legitimate interest in protecting the security
of your account.
(b) Safetyminder/CostManager/Techminder/Smartminder also
processes your email address for the purpose of sending you important
information about your Safetyminder products, apps or account, such as
important safety information or material changes to this Privacy Policy. The
name you provide is associated with your account profile, and is displayed when
you submit comments or other material on a Safetyminder/CostManager/Techminder/Smartminder website or app. The legal ground for processing
your email address and name for these purposes is Safetyminder/CostManager/Techminder/Smartminder’s legitimate interest in providing you
important safety or other information about your Safetyminder products, apps or
account or material changes to this Privacy Policy, and in providing you an
opportunity to engage with other Safetyminder/CostManager/Techminder/Smartminder users.
(c) If you provide
your opt-in consent to receiving marketing information from Safetyminder/CostManager/Techminder/Smartminder, Safetyminder/CostManager/Techminder/Smartminder will also process your email address for the
purpose of sending you marketing information about Safetyminder/CostManager/Techminder/Smartminder products and apps. The legal ground for
processing your email address for this purpose is your consent. You may
withdraw your consent at any time by changing your preferences in
your Safetyminder/CostManager/Techminder/Smartminder account or
through the unsubscribe link at the bottom of our marketing emails. The
marketing emails you receive from Safetyminder/CostManager/Techminder/Smartminder are based on the preferences you provide in
your Safetyminder account, the locale indicated by your Internet Protocol (IP) address,
the types of Safetyminder devices you have added to your Safetyminder account,
and any subscriptions included in your Safetyminder account. The legal ground
for processing this data for this purpose is Safetyminder/CostManager/Techminder/Smartminder’s legitimate interest in reducing the number of
marketing emails sent to each particular customer by selecting which customers
receive a particular marketing email rather than sending every marketing email
to every customer who has consented to receiving marketing emails.
(d) Safetyminder/CostManager/Techminder/Smartminder also
processes your email address to associate it with your Safetyminder account
when you interact with our customer support representatives. The legal ground
for this processing is our legitimate interest in providing quality customer
support.
Personal data that is processed when you sync your Safetyminder/CostManager/Techminder/Smartminder device:
When you sync your
device through Safetyminder/CostManager/Techminder/Smartminder mobile
app, we log data about the transmission, such as the IP address used when
syncing, the sync time and date, crash/diagnostic logs, geographic location of
the device, information about your device, information about the network used
to sync (e.g., Wi-Fi or cellular) and device battery level.
PURPOSE AND LEGAL
GROUND:
We process this
information to help identify and resolve errors or syncing issues. The legal
ground for processing this information for this purpose is Safetyminder/CostManager/Techminder/Smartminder’s legitimate interest in resolving errors or
syncing issues and providing quality product support.
Personal data that is processed when you communicate with Safetyminder/CostManager/Techminder/Smartminder:
When you interact
with our customer support representatives via email, telephone, online or in
person, we collect personal data, such as your name, mailing address, phone
number, email address and contact preferences; and information about the Safetyminder/CostManager/Techminder/Smartminder products
you own, such as their serial numbers and date of purchase. We also may create
event logs that are useful in diagnosing product or app performance-related
issues, and capture information relating to the support or service issue. To
improve customer service, subject to applicable laws, we may also record and
review conversations with customer support representatives, and analyze any feedback provided to us through voluntary
customer surveys. With your consent, our customer support representatives may
sign in to your Safetyminder/CostManager/Techminder/Smartminder account,
if appropriate, to help troubleshoot and resolve your issue.
PURPOSE AND LEGAL
GROUND:
We use this
information to provide you with customer and product support and to monitor the
quality and types of customer and product support we
provide to our customers. The legal ground for processing this information for
these purposes is Safetyminder/CostManager/Techminder/Smartminder’s
legitimate interests in providing quality product support. The legal ground for
signing in to your Safetyminder/CostManager/Techminder/Smartminder account,
if appropriate, to help troubleshoot and resolve your issue is consent, which
you may withdraw.
Personal data that is processed when you purchase a product on a Safetyminder/CostManager/Techminder/Smartminder website__:
If you purchase a
product on the Safetyminder/CostManager/Techminder/Smartminder website,
then Safetyminder/CostManager/Techminder/Smartminder will
collect your name, mailing address and telephone number. We do not view or
store your payment card information. A third party, PayPal, processes customer
payment card information when Safetyminder/CostManager/Techminder/Smartminder customers use a payment card to make a purchase
on a Safetyminder website. We recommend you carefully review PayPal’s
Privacy Policy.
PURPOSE AND LEGAL
GROUND:
We collect your
name, mailing address and telephone number so we can process your order and
fulfill your purchase. The legal ground for processing your name, mailing
address and telephone number for these purposes is performance of a contract.
We also process your personal data as part of our fraud detection processes.
The legal ground for processing your personal data for that purpose is our
legitimate interest in protecting Safetyminder and our customers from attempts
to engage in fraudulent transactions.
Personal data that is processed when you use location features on your
Safetyminder device or app:
If you elect to use
location-based services, such as weather, traffic information, fuel prices,
movie times, and local event information, on your Safetyminder/CostManager/Techminder/Smartminder app or device, then the physical location of
your device will be collected, in order for Safetyminder/CostManager/Techminder/Smartminder or our providers to provide you with such
location-based services.
PURPOSE AND LEGAL
GROUND:
The purpose of
processing the location of your device is to provide you the location-based
services you wish to use. The legal ground for processing this data for this
purpose is performance of a contract.
Categories of
Recipients of Personal Data
Other disclosures:
We may disclose
personal data about you to others: (a) if we have your valid consent to do so;
(b) to comply with a valid subpoena, legal order, court order, legal process,
or other legal obligation; (c) to enforce any of our terms and conditions or
policies; or (d) as necessary to pursue available legal remedies or defend
legal claims. We may also transfer your personal data to an affiliate, a
subsidiary or a third party in the event of any reorganization, merger, sale, joint
venture, assignment, transfer or other disposition of all or any portion of Safetyminder/CostManager/Techminder/Smartminder’s
business, assets or stock, including, without limitation, in connection with
any bankruptcy or similar proceeding, provided that any such entity that we
transfer personal data to will not be permitted to process your personal data
other than as described in this Privacy Policy without providing you notice
and, if required by applicable laws, obtaining your consent.
Transfers of Personal
Data
Safetyminder is a
global business. When you create a Safetyminder/CostManager/Techminder/Smartminder account, add personal data in your account
profile, or upload data to your Safetyminder/CostManager/Techminder/Smartminder account, your personal data will be collected
and stored on Trans-Tasman Software Pty Ltd servers in Germany and Australia.
Personal data regarding individuals who reside in a country in the European
Economic Area or in Switzerland is controlled by Trans-Tasman Software Pty Ltd U105/191
Greenhill Road Parkside South Australia, Australia
5063
Cookies and Similar
Technologies
Websites:
To help analyze how you and other visitors navigate Safetyminder/CostManager/Techminder/Smartminder websites,
and compile aggregate statistics about site usage and response rates, we, with
assistance from third-party analytics service providers, collect certain
information when you visit our site. This information includes IP address,
geographic location of the device, browser type, browser language, date and
time of your request, time(s) of your visit(s), page views and page elements
(e.g., links) that you click. We may use cookies, pixel tags, web beacons,
clear GIFs or other similar tools on our site or in our email messages to
assist us in collecting and analyzing such
information. We use this information to provide better, more relevant content
on our site, to measure the effectiveness of advertisements, to identify and
fix problems, and to improve your overall experience on our site.
If you do not want
information collected through the use of these technologies, there is a simple
procedure in most browsers that allows you to automatically decline many of
these technologies, or to be given the choice of declining or accepting them.
If you reside in
the European Union or other jurisdiction that requires us to obtain your
consent to use cookies on our sites, then you will have an opportunity to
manage your cookie preferences on the sites; except that certain cookies are
required to enable core site functionality, and you cannot choose to disable
those cookies.
Safetyminder/CostManager/Techminder/Smartminder Mobile apps and Safetyminder/CostManager/Techminder/Smartminder Webapp:
We also collect
data from users about their usage of Safetyminder mobile apps and Safetyminder/CostManager/Techminder/Smartminder Webapp.
The types of analytical information that are collected include the date and
time the app accesses our servers, app version, the location of the device,
language setting, what information and files have been downloaded to the app,
user behavior (e.g., features used, frequency of
use), device state information, device model, hardware and operating system
information, and information relating to how the app functions. Safetyminder/CostManager/Techminder/Smartminder uses this
data to improve the quality and functionality of our mobile apps, Safetyminder/CostManager/Techminder/Smartminder Webapp; to
develop and market products and features that best serve you and other users;
and to help identify and fix app stability issues and other usability problems
as quickly as possible.
The legal ground
for processing this analytical information is our legitimate interest in
understanding how our customers interact with our products, apps and websites
so we can enhance the user experience and functionality of our products, apps
and websites.
Here are examples
of third-party providers of analytics and similar services we currently use:
ANALYTICS SERVICES:
Children
We request
individuals under 16 not provide personal data to Safetyminder. If we learn
that we have collected the personal data from a child under 16, we will take
steps to delete the information as soon as possible.
Privacy Policy
Updates
We may update this
Privacy Policy from time to time as we add new products and apps, as we improve
our current offerings and as technologies and laws change. You can determine
when this Privacy Policy was last revised by referring to the “Last updated”
legend at the top of this page. Any changes will become effective upon our
posting of the revised Privacy Policy.
We will provide
notice to you if these changes are material and, where required by applicable
law, we will obtain your consent. This notice will be provided by email or by
posting notice of the changes on the Safetyminder/CostManager/Techminder/Smartminder website and apps that link to this Privacy
Policy.
Retention of
Personal Data
We will retain your
personal data as long as your Safetyminder account is considered to be active.
In addition, see below under “Your Rights” for a description of your right of
erasure.
Data Controller and
Data Protection Officer
If you reside in a
country in the European Economic Area or in Switzerland, then your personal
data collected by Safetyminder is controlled by Trans-Tasman Software Pty Ltd
which is located at U105/191 Greenhill Road Parkside South Australia,
Australia 5063. Safetyminder/CostManager/Techminder/Smartminder’s EU Data Protection Officer is located at the
same address and can also be reached by email at support@Safetyminder.co.
If you reside
outside of the European Economic Area and Switzerland, then the personal data
collected by Safetyminder is controlled by Trans-Tasman Software Pty Ltd
U105/191 Greenhill Road Parkside South Australia, Australia 5063, which
you can also contact by email at support@Safetyminder.co
Your Rights
If you reside in
the European Union, you have the right under the General Data Protection
Regulation to request from Safetyminder access to and rectification or erasure
of your personal data, data portability, restriction of processing of your
personal data, the right to object to processing of your personal data, and the
right to lodge a complaint with a supervisory authority. If you reside outside
of the European Union, you may have similar rights under your local laws.
To request access
to or rectification, portability or erasure of your personal data, or to delete
your Safetyminder account, visit Account Management Center.
If you live in the
European Union and you wish to exercise your right to restriction of processing
or your right to object to processing, contact Safetyminder/CostManager/Techminder/Smartminder’s EU Data Protection Officer at Trans-Tasman
Software Pty Ltd U105/191 Greenhill Road Parkside South Australia,
Australia 5063 or by email at support@Safetyminder.co. If you do not live in the European Union but you believe you have a
right to restriction of processing or a right to object to processing under
your local laws, please contact Trans-Tasman Software Pty Ltd U105/191
Greenhill Road Parkside South Australia, Australia 5063, or support@Safetyminder.co.